This Strategic Account Manager job description template can be posted to online job forums and career pages for the recruitment of candidates. You can modify the requirements and responsibilities given in this template according to the specific need of your company.
Job brief
We are looking for an experienced Strategic Account Manager to build relationships with potential clients. You will be the face of the company in interacting with key clients. You must have exceptional communication skills with an inclination towards customer service. You should be able to identify new opportunities to promote sales and ensure client satisfaction. A suitable candidate must be capable of achieving sales target and creating strategic account targets.
Responsibilities
Manage the portfolio of our key accounts
Build strong and long-term relationships with clients
Meet the objectives of assigned strategic account
Communicate regularly with key clients and respond to particular queries
Deal with problems and complaints in an effective and timely manner
Recommend innovative ideas and solutions to meet the needs of clients
Approach new competent strategic customers
Work as the link between internal teams and key customers
Prepare sales performance metrics
Requirements
A Bachelor’s degree in Sales, Business Administration or related discipline is a must
Should have work experience as a key account manager or strategic account manager
Hands on experience with account management systems and CRM software
Sales experience in the B2B environment
Flexible to travel
Knowledge of sales performance metrics
Strong negotiation skills
Exceptional interpersonal and communication skills
Capability to manage the requests of the customers in a timely manner
Must have a problem-solving attitude
Should be able to build strong relationships with clients
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