Customer Story

"America's Life Insurance Company" ensures talent quality by using Glider AI for recruiting and retaining top talent

Glider AI skill intelligence platform Life Insurance Case Study

3x

Interview-to-hire ratio

50%

Reduced time-to-hire

100%

Improved talent quality

Company

Enterprise
Life Insurance Provider

Headquarters

New York, New York

Industry

Insurance

Overview

Customer service is critical no matter the industry, however, when it comes to life insurance and financial protection, empathy and attention to detail become "non-negotiables". This insurance giant uses Glider to screen Customer Service candidates for monthly hiring and training classes.

Outcomes

Using Glider AI Assessment software, this leader in life insurance simulated real-world customer scenarios to upskill and reskill its customer support teams. Tests included video response questions, internet proficiency, and typing tests.

  • Customer satisfaction and experience improved drastically
  • Improved employee experience through interactive training
Glider AI skill intelligence platform Health Insurance Case Study
Healthcare
Competitive hiring and high demand for qualified IT candidates made filling time-sensitive IT job reqs challenging even for the well-known Blue Cross Blue Shield healthcare company. Even with months of screening candidates, many lacked the proficiency presented on their resumes.
Read story
Glider AI skill intelligence platform Auto Maker Case Study
Automaker
Glider AI drives the ultimate hiring experience when it comes to hiring top talent for this leading luxury automotive company.
Read story
Glider AI skill intelligence platform Energy Utilities Company Case Study
Energy & Utilities
This energy giant fuels it's high-volume recruiting drives with Glider AI assessments to screen customer service candidates and validate expertise across: Communications Customer service...
Read story
1 2 3
More Stories

Make Talent Quality a hiring priority!

Connect with us 1 on 1, we'll collect information about your specific hiring challenges to tailor a demo specific to your unique business.
Schedule MY 15 Minutes Demo
Christina HiltonGlider AI skill intelligence platform

Christina Hilton

North America Sales
Santhosh Glider AI skill intelligence platform

Santhosh S

Rest of World Sales
chevron-down